GENERAL CONDITIONS VISATEAM,LDA
All applications must be accompanied by the documents required by the competent authorities to obtain a visa (e.g., valid passport, visa application form duly completed, signed by the applicant and checked, photos, invitation letter, etc.).
All applications must comply with the visa preparation deadlines set by the Embassies.
Visa costs are indicated in the “REQUIREMENTS FORM” of each Embassy, published in the professional access section at www.visateam.pt, with change alerts sent regularly.
After receipt and screening of the application by VisaTeam, if the application is requested to be returned, a 50% service fee per passport will be charged.
After receipt of the application, prepayment and proof of payment are required. VisaTeam offers customized solutions (floating deposit), please contact us: accounting@visateam.pt
If the visa application is made less than 36 hours before its delivery to the Embassy, there will be an additional urgency fee of €61.50, VAT included.
The service fee will be charged for all applications that are not accepted by the consular authorities due to some non-compliance in the application or that are not approved by the respective authorities, as well as the shipping costs.
If additional trips to the embassies are necessary for reasons beyond Visateam`s control, 100% of the service fee per trip will be charged.
Please note that consular fees are non-refundable in all cases, except in situations where the consular entity agrees to do so. In the event of rejection of the visa/online registration application, consular fees and our service fees are non-refundable. ———-
Our bank details
BANCO SANTANDER
NIB: 0018.2109.02631722020.28
IBAN: PT50.0018.2109.0263.17220.2028 BIC: TOTAPTPL
BANCO MILLENIUM BCP
NIB: 0033.0000.4536.7972.7240.5
IBAN: PT50.0033.0000.4536.7972.7240.5 SWIF: BCOMPTPL
GROUPS – QUOTES ON REQUEST / WORK VISAS: PLEASE CONTACT US
VISATEAM® is not responsible for the loss of any documents outside the process. The application process must be accompanied solely and exclusively by the documents mentioned in the information sheets or others expressly requested. VISATEAM® is not obliged to check and return documents that are not indicated or requested.
VISATEAM® is not responsible for delays in the issuance of visas. Visateam is not responsible for the issuance or reservation of transportation tickets, hotels, and other services prior to the issuance of the visa. Please note that delays and rejections may occur and are always subject to consular review. Whenever national or international shipments are requested for the return, delivery, or processing of applications,
Visateam shall not be liable for any mishaps/loss of documents caused by the carrier. —
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We accept Visateam`s general terms and conditions upon delivery of the documentation at our offices and/or via email, as well as the acceptance of the document delivery agreement, sent in our communications via email and in person, for the purpose of protecting the personal data of the applicant or their representative when requesting services from Visateam.
Visateam complies with legal/EU requirements, namely the GDPR. ————
